FAQ

Below are the frequently asked questions.  If these do not address your concern, please feel free to email us at Info@YoungFamilyDentistry.org.

General Questions:

1.  Do you see children?

Yes. We see children of all ages.  Please see our tab for Treatment of Children Under 18 for more details.

2.  My child needs the dental form filled out for school.

Just bring in the form to the visit and we will gladly fill it out for you.  If the school does not give you a form, we could write a letter for you as well. Just let us know when you come.

3.  When should I bring my child in for the check-up?

We recommend bringing your child in for his or her first dental check-up as soon as their teeth come in (usually around 1 year old). 

4.  Will my child get x-rays during their first visit?

We usually do not take x-rays on children younger than 5 unless there are signs of cavities. Each child is different and what his or her diagnostic needs will be determine by the visual exam first.

Insurance Questions:

1.  Do you take my insurance?

Yes, we participate with Aetna, Cigna, Delta Dental, Met Life, and United Health.

2.  Why do I have to pay out of pocket when I have insurance?

Insurance is a form of assistance with your dental care cost.  It rarely covers 100% of your treatment cost and what percentage you will be covered depends on the type of plan your employer chose for its employees. 

3. What is the difference between deductible and copay?

Most commonly, treatment such as fillings, extractions, periodontal therapy, root canal treatment, etc. require a once-a-year deductible plus the copay which is usually in a percentage. 

Copay is required every time you get one of these treatment whereas the deductible is required only once a year regardless of how many of these above procedures are done during that year or how many different office you went to that year.

4.  Will you be able to waive my copay and/or deductible?

We are required by law to collect any applicable co-pays and deductible per the contract between you, your insurance, and our dental office.

5.  Will my insurance cover orthodontic treatment or implants?

Most insurances covers orthodontic treatment for children under certain age. 

Most insurances do not cover implants.  You will have to call your insurance to get plan specific information.

6.  What is the difference between PPO and DHMO?

These are the most basic type of plans dental insurance companies offer.

PPO is a plan where you have the “freedom to go to any dentist you choose whether he or she or the dental office is out-of-network or in-network” with your insurance. 

However, insurance companies implicitly discourage their subscribers from going to out-of-network by making the subscriber’s out-of-pocket cost higher.  The insurance will reimburse to these out-of-network offices the same dollar amount they would reimburse an in-network office regardless of that office’ true fees, making you pay for the remaining difference.

DHMO is a plan where you are assigned to a dental office of your choosing but if you ever decide to go to a different office, you have to ensure that the new office is contracted with your insurance.  In addition, you need the permission your insurance and the office you want to switch to before you can start getting treatment in a new office of your choice.  Otherwise, your insurance will refuse to pay for your treatment, leaving you the 100% responsibility to pay for the dental care.  DHMO plan has less freedom, but your monthly premium is lower than PPO plan.

7.  What is the difference between in-network and out-of-network offices?

In-network offices are contracted with your insurance to accept a much lower fee than their true fees.  In-network offices’ true fees are the same as other out-of-network offices, but because they signed a contract, they receive only a small fee that your insurance set up to render treatments to its subscribers. Out-of-network offices do not have such contract with your insurance.